pelangislot Privacy Policy

This page describes what we collect when you use pelangislot and how we keep that data protected. Our policy applies to every account holder who accesses our platform from a supported jurisdiction where our service is available under local law. Whether you fund your account through DANA, e-wallet, or a mobile banking bank transfer, the same data practices apply.

We at pelangislot handle personal data with care. We collect only what we need to operate your account, process your payments, and verify your identity. We do not sell your data to third parties, and we do not use it for purposes unrelated to your pelangislot account.

If you have questions about how we handle your information, our support team is available in English and Indonesian. Contact details and response windows are listed on our FAQ page.

What We Collect on pelangislot

We collect your email address, phone number, and the name you register with when you open an account. We also collect your device type, browser version, and IP address each time you log in. This technical data helps us detect unusual access patterns and protect your account from unauthorised use.

When you complete identity verification, we collect a copy of your national ID and proof of address. Our KYC team reviews these documents before your first withdrawal is processed. We store these documents securely and use them only for verification and compliance purposes. Users from Jakarta, Surabaya, Bandung, and other cities across Indonesia submit the same document types through the same upload process.

We collect transaction records for every deposit and withdrawal. This includes the payment method you used — QRIS, e-wallet, mobile banking, local payment, or a virtual account transfer through online payment, e-wallet, or mobile banking — the amount, and the timestamp. We keep these records to resolve disputes, process refunds where applicable, and meet our compliance obligations.

Info: We collect payment method identifiers — such as your registered e-wallet phone number or bank account number — but we do not store full card numbers or e-wallet PINs on our servers.

How We Use Your Data on pelangislot

We use your personal data to operate your account, process deposits and withdrawals, and communicate with you about your account status. We send transactional messages — deposit confirmations, withdrawal updates, and verification notices — to the email or phone number on your account. We do not send unsolicited marketing messages.

Our fraud detection systems analyse login patterns, device fingerprints, and transaction behaviour to flag unusual activity. If our systems detect a risk, we may temporarily restrict your account and contact you to confirm your identity. This process protects your balance and your account access.

We use aggregated, anonymised data to understand how our platform performs — which game categories see the most activity during Liga 1 season or around Idul Fitri, for example. This data does not identify individual users and is used only for internal service improvement.

Third-Party Processors

We work with payment processors to handle your deposits and withdrawals. When you fund your account through local payment or online payment, your transaction passes through their respective payment infrastructure. These processors operate under their own privacy policies, which govern how they handle your payment data. We share only the minimum information required to complete your transaction.

Our servers may sit outside your jurisdiction. By using pelangislot, you acknowledge that your data may be transferred to and processed in a different country. We apply standard security practices to all data transfers regardless of where our servers are located.

Cookies on pelangislot

We use cookies to keep you logged in, remember your language preference, and maintain your session across pages. We also use cookies to detect fraud and protect your account. We do not use cookies to track your activity across other websites or to build advertising profiles.

You can manage cookie settings through your browser. Disabling session cookies will prevent you from staying logged in to your pelangislot account. Other cookie types — such as analytics cookies — can be disabled without affecting your core account functions.

Note: Our mobile app on Android uses local storage rather than browser cookies to maintain your session. iOS users accessing pelangislot through a browser follow standard browser cookie behaviour.

Your Rights and Our pelangislot Data Commitments

You have the right to request a copy of the personal data we hold about your pelangislot account. You can also request that we correct inaccurate data or delete your account and associated records, subject to our legal retention obligations. To make any of these requests, contact our support team through the channels listed on our FAQ page. We will respond within standard processing windows.

We retain your account data for as long as your account is active and for a period after closure as required by applicable law. Transaction records are retained for compliance purposes. Verification documents are retained for the period required by our compliance obligations and then securely deleted.

Our privacy practices apply equally to all account holders regardless of their city or region. Whether you access pelangislot from Medan, Semarang, or Yogyakarta, the same data protections apply to your account.

We update this privacy policy when our data practices change or when applicable law requires it. We will notify you of material changes through your registered email or through a notice on the pelangislot platform. Your continued use of your account after such notice constitutes acceptance of the updated policy. If you do not agree with any change, you may close your account and request deletion of your data.

For all privacy-related enquiries, visit our About us page or reach our support team through the contact channels on our FAQ page. We are available in English and Indonesian and aim to respond to all data requests within standard processing windows.

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